What can I do if I am unable to login to my account?
1. Check your Email and password
2. Please contact firstname.lastname@example.org or call (49) 030 27999259.
How can I change/reset my password?
1. Make sure you are logged off.
2. Please click here to reset your password.
I keep getting unknown error messages, what can I do?
1. Please try refreshing the page
2. Log out and log in again.
3. If the previous steps don't work, please contact email@example.com.
I cannot upload my attachments. What should I do?
Please make sure your internet connection is stable enough for the upload size you need.
In case the problem persists, contact our support team firstname.lastname@example.org.
How do I delete my Arbour account?
To delete your Arbour account, please contact email@example.com.
What happens with the information I have uploaded to Arbour when deleting my account?
You can download all the uploaded information before closing the account
How can I give Arbour feedback?
Please submit your feedback to firstname.lastname@example.org .
We particularly welcome comments on user experience, new features requests and other changes.
How do I benefit from providing feedback to Arbour?
At Arbour, we continuously improve the services of our platform. By providing feedback, you will benefit from better, faster and more user-friendly functionalities.